Questions about connecting service

GetHuman641433's customer service issue with Progress Energy (NC & SC) from April 2018

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The issue and preferred resolution, in GetHuman641433's own words:
The problem I ran into: Questions about connecting service
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Progress Energy (NC & SC)

Customer service issue
Reported by GetHuman641433
Apr 30th, 2018 - 3 mons ago
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GetHuman641433 started working on this issue
Apr 30th 1:29pm