These last few months has been difficult for most of us. At first getting the cleaning...

GetHuman-clschade's customer service issue with Procter & Gamble from May 2020

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The issue in GetHuman-clschade's own words
Dry clothes to be Less wrinkled, softer and static free ... These last few months has been difficult for most of us. At first getting the cleaning products was difficult. However, my complaint is that both the Bounce and Swiffer Wet products have been of less quality than before. Both seem to be skimpy on the additives. That has been especially true of the Bounce. I now must use * sheets instead of * to soften and get rid of static in my dryer. The sheet's weight reflects this, as does its opaqueness. (Information on the Bounce box: USA ************** and ********.) The Swiffer Wet also has less liquid cleaning agent in it. I must use more of the product for the same area as before. (Information on box: **********) *Has the company changed the manufacturing standards, or is this a fluke not caught by your quality control? Will this continue to be the quality of product? I appreciate your prompt answer. Thank you.*I would like you to answer my questions. I do not have a solution, as P & G knows better than I what the answers are. If the product has changed, I would like the product contents to return to the same amount of additives that it used to have or correct*improve quality checks to ensure the product has the higher amount of additives as it used to have. Thank you. *Claire L. Schade
It takes additional time and money to get my clothes to the same point they used to be and to clean my tile floors as I used to do.
See above comments in initial correspondence.
Years, probably was one of the first in m area to use them. Since Swiffer Wet came out. Working Full time and raising five children, I needed to do everything I could to make effective and efficient use of my time and money. Now my children are grown and use your products.
Using more product. Contacting P & G to find out why the problem.
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Procter & Gamble

Bounce and Swiffer Wets
Customer service issue
Reported by GetHuman-clschade
May 19th, 2020 - 9 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 77 others
0 customers following this

Timeline

GetHuman-clschade started working on this issue
May 19th, 2020 4:39pm
GetHuman-clschade indicated the issue is not fixed yet.
May 20th, 2020 1:23am
GetHuman-clschade indicated the issue is not fixed yet.
May 20th, 2020 5:02pm
GetHuman-clschade indicated the issue is not fixed yet.
May 20th, 2020 5:21pm
GetHuman-clschade indicated the issue is not fixed yet.
May 20th, 2020 5:23pm

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