I ordered something and it never came and they never sent me an email so I wanted to kn...

GetHuman819637's customer service issue with Proactiv from June 2018

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Help with my Proactiv issue
Before contacting them, items GetHuman819637 may need:
Order number, Billing address, and Email address on the account (if applicable)
GetHuman819637's next move: have a Proactiv rep call.
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The issue and preferred resolution, in GetHuman819637's own words:
I ordered something and it never came and they never sent me an email so I wanted to know if I can get it again for the $**.** deal
I trust that Proactiv will make this right and come up with a resolution that is fair.
Help with my Proactiv issue
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Proactiv

Customer service issue
Reported by GetHuman819637
Jun 25th, 2018 - 2 mons ago
I have an issue with Proactiv too
Not resolved
Seen by 6 customers so far
Similar issue to 36 others
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Timeline
GetHuman819637 started working on this issue
Jun 25th 7:52pm