this is the original complaint made regarding the Mother's Day flowers I received. I d...

GetHuman2953847's Complaint issue with ProFlowers from May 2019

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The issue in GetHuman2953847's own words
this is the original complaint made regarding the Mother's Day flowers I received. I did state how it could be made right, but all I get is emails - Pro flowers have not reached out to me regarding this issue*"Received flowers from my son for Mother's Day. Most of the flowers are brown and look old. I spoke to a customer service agent this morning and really could not understand what she was saying. I gave her my email address but have not received any information about the call. The order number is ************-*. I have gotten flowers before and have actually sent flowers from pro flower, really disappointed. I would like to receive fresh flowers as that was the intent of my son for me or send him a refund.*You did not yet indicate what ProFlowers should do to make this right.*How you fixed the problem*We are waiting for you to fix the problem and share the solution with the rest of us customers.*Find similar issues & fixes*Follow other customers in the midst of the same issue or find a prior solution.*Cards weren’t in the box with the flowers and the flowers did * days after receiv...*I received flowers - a dozen roses - two days ago and they are most dead. They ar...*The chocolates order with the flowers did not arrive with the flowers!!*Received Flowers today but no name of sender*****o i got my flower arrangement yesterday and the flowers are coming apart and...*I order flowers for valentines day order number ************. Never received it a...*Ordered flowers, it is now almost *:**pm- where are the flowers for my wife of...*I ordered flowers to my address and paid extra for valentine day shipping. The fl...*Hi I received flowers that A friend sent me. The flowers I received were bruised...*****o, I ordered the flowers for my mother-in-law, who is ** years old and lives in...** *ProFlowers*Complaint Issue*May **th, **** - *d ago*Edit*Not resolved*Seen by * customers so far*Similar issue to *** others** customers following this**Items needed*Order number*Billing address*Email address on the account (if applicable)*Timeline*GetHuman-yrstreet started working on this issue*GetHuman-yrstreet tried calling ProFlowers*GetHuman-yrstreet spoke with a rep from ProFlowers*GetHuman-yrstreet indicated the issue is not fixed yet.*GetHuman-yrstreet indicated the issue is not fixed yet.*GetHuman-yrstreet indicated the issue is not fixed yet.*GetHuman-yrstreet shared this issue with friends on Facebook*GetHuman-yrstreet indicated the issue is not fixed yet.*GetHuman-yrstreet indicated the issue is not fixed yet.*GetHuman-yrstreet indicated the issue is not fixed yet.*GetHuman-yrstreet indicated the issue is not fixed yet.*GetHuman-yrstreet indicated the issue is

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ProFlowers

Complaint issue
Reported by GetHuman2953847
May 20th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 318 others
0 customers following this

Timeline

GetHuman2953847 started working on this issue
May 20th, 2019 2:55pm

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