I orded * dozen sweetheart roses for my girl friend this valentines day. Didn't receive...

GetHuman-cecilbai's customer service issue with ProFlowers from February 2019

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The issue in GetHuman-cecilbai's own words
I orded * dozen sweetheart roses for my girl friend this valentines day. Didn't receive until the evening of the **th, and when my girl friend opened the box* glass fell into the flowers from the broken vase. Come to find out i was only sent * dozen when i ordered * dozen. The flowers were fresh but since we have no vase to put them in they are dying. My order number is ************. I would love a refund or a new better package with no issues. Thank you, *Cecil Bailey***********
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ProFlowers

Customer service issue
Reported by GetHuman-cecilbai
Feb 16th, 2019 - 8 mons ago
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GetHuman-cecilbai started working on this issue
Feb 16th 9:11pm