I would like a full refund for my order number ************ which I ordered for Februar...

GetHuman2210812's customer service issue with ProFlowers from February 2019

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The issue in GetHuman2210812's own words
I would like a full refund for my order number ************ which I ordered for February ** and got an email confirming that they would arrive on the **th however they did not arrive until till *:** on February **th at which time my girlfriend had already left for her trip the issue is that I was guaranteed delivery on the **th and it is not okay for a company to guarantee that which they cannot deliver and because of this my girlfriend had no flowers on Valentine’s Day and they will be dead by the time she gets back
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ProFlowers

Customer service issue
Reported by GetHuman2210812
Feb 15th, 2019 - 8 mons ago
I have an issue with ProFlowers too
Fixed
Seen by 7 customers so far
Similar issue to 197 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman2210812 started working on this issue
Feb 15th 12:29am
GetHuman2210812 indicated the issue is not fixed yet.
Feb 15th 12:29am