I am a hotel partner in need of refunding a guest. We are waiving the room charge for...

GetHuman6049178's Cancel or Change Booking issue with Priceline from May 2021

Help with my Priceline issue
First: share to improve GetHuman6049178's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6049178 may need:
Priceline Trip Number, Billing address, Email address, and Phone number
The issue in GetHuman6049178's own words
I am a hotel partner in need of refunding a guest. We are waiving the room charge for Jahallah Felton totaling $***.**. He stayed with us (Strathallan Hotel & Spa- A doubletree by Hilton) on ****** and checked out on ******. Due to issues with his stay we need to refund him for this night. Can someone please assist.**-Jeffrey May*Front Office Manager*Strathallan Hotel & Spa - A Doubletree by Hilton

GetHuman6049178 did not yet indicate what Priceline should do to make this right.

How GetHuman6049178 fixed the problem

We are waiting for GetHuman6049178 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Priceline's attention and get better help faster. Tap below to get started.
Having Priceline issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Priceline

Cancel or Change Booking issue
Reported by GetHuman6049178
May 9th, 2021 - 3 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 7579 others
0 customers following this

Timeline

GetHuman6049178 started working on this issue
May 9th 3:37pm
GetHuman6049178 indicated the issue is not fixed yet.
May 10th 11:35am
GetHuman6049178 indicated the issue is not fixed yet.
May 10th 11:35am