Trip * ***-***-***-** I booked a rental car for March **, ****. However, upon going t...
GetHuman-jeanajen's customer service issue with Priceline from March 2021
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The issue in GetHuman-jeanajen's own words
Trip * ***-***-***-** I booked a rental car for March **, ****. However, upon going to pick up the car, the Hertz location was closed and did not open at all on Saturday. I paid $**.** for this rental and it was removed from my account* I had to make last minute travel arrangements due to this Priceline*Hertz error. When I called Priceline, I was told the wait time was beyond ** minutes and I would get a call back. The call back never happened. I called again this morning and was told the wait time is more than ** minutes and I will get a call back. I feel robbed.
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