Trip * ***-***-***-** I booked a rental car for March **, ****. However, upon going t...

GetHuman-jeanajen's customer service issue with Priceline from March 2021

Help with my Priceline issue
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Priceline Trip Number, Billing address, Email address, and Phone number
The issue in GetHuman-jeanajen's own words
Trip * ***-***-***-** I booked a rental car for March **, ****. However, upon going to pick up the car, the Hertz location was closed and did not open at all on Saturday. I paid $**.** for this rental and it was removed from my account* I had to make last minute travel arrangements due to this Priceline*Hertz error. When I called Priceline, I was told the wait time was beyond ** minutes and I would get a call back. The call back never happened. I called again this morning and was told the wait time is more than ** minutes and I will get a call back. I feel robbed.

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Priceline

Customer service issue
Reported by GetHuman-jeanajen
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 6327 others
0 customers following this

Timeline

GetHuman-jeanajen started working on this issue
Mar 21st 3:11pm
GetHuman-jeanajen shared this issue with friends on Facebook
Mar 21st 3:12pm