i went to check in today at holliday inn in rancho cordova after payijg for my room onl...

GetHuman-diabloe's customer service issue with Priceline from July 2020

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The issue in GetHuman-diabloe's own words
i went to check in today at holliday inn in rancho cordova after payijg for my room online. i connected to priceline with my google account and the auto fill on my computer filled in my wifes last name instead so the reservation was under Edward Valyn and the card and name was the same as mine Edward Soellner. when i went to check in the hotel i showed the guys working my confermation email and my california license and my credit card. i told them the last name reservation was a mistake. they started triping out on me. saying it was fraudlient and said i did the same trick last week. they said they canceled my reservation and i would get a refund. so i had to find a different hotel to stay at. those guys at holiday inn was really rude to me for no reason. i need to make sure id get my money back. please and thank you for any time you give to help me with the issue. ed

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Customer service issue
Reported by GetHuman-diabloe
Jul 9th, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 5181 others
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GetHuman-diabloe started working on this issue
Jul 9th, 2020 6:20am
GetHuman-diabloe shared this issue with your circles on Google+
Jul 9th, 2020 6:21am