On the advice of the booking agent, I purchased travel insurance for our Family holiday...

GetHuman4855514's Problem With a Reservation issue with Priceline from May 2020

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The issue in GetHuman4855514's own words
On the advice of the booking agent, I purchased travel insurance for our Family holiday in Costa Rico. The tickets were purchased on January **, ****. I filed a claim for a refund on the trip (****-***-***-**) as four of our family members work in the health field and have been told they will have to quarantine for ** days if they make the trip. Allianz denied our claim stating that the coroniavirus-** was declared a pandemic February *rd therefore our trip was not covered!! Our ticket were bought BEFORE (January **th ****) the virus was declared a pandemic therefore should be covered by either Allianz or Priceline who encouraged the purchase of the policy. I would appreciate it if Priceline would help resolve this issue and refund the cost of the tickets ($*,***.**). Thank you for your help in this matter.*Wilson Campbell

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Priceline

Problem With a Reservation issue
Reported by GetHuman4855514
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 4633 others
0 customers following this

Timeline

GetHuman4855514 started working on this issue
May 22nd, 2020 1:48am