Hello , we purchase tickets through Priceline , trip number *********** .Due to unexpe...

GetHuman3699132's customer service issue with Priceline from October 2019

Help with my Priceline issue
The issue in GetHuman3699132's own words
Hello , we purchase tickets through Priceline , trip number *********** .Due to unexpected family issues we are forced to reduce our stay in South America. Today we apply directly to flight company to clarify if it possible to change our flights. Latam airlines agent told us that we should contact Priceline.*Later on we got automatic mail from Priceline that we have changed our flights and should track the changes directly using Latam service. We believe we got this mail by mistake, cause the flight still was not changed. Latam agent told us to apply to Priceline directly. *So our question: can we change dates and destinations of our flights ?*Regards ,

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Priceline

Customer service issue
Reported by GetHuman3699132
Oct 3rd, 2019 - a year ago
Fixed
Seen by 15 customers so far
Similar issue to 13188 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number

Timeline

GetHuman3699132 started working on this issue
Oct 3rd, 2019 8:46pm
GetHuman3699132 confirmed the issue is fixed. Hooray!
Oct 4th, 2019 5:00am

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