I attempted to book a rental car through Booking.com and after being told there was an...

GetHuman2998152's Dispute a Charge issue with Priceline from May 2019

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Priceline Trip Number, Billing address, Email address, and Phone number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2998152's own words
I attempted to book a rental car through Booking.com and after being told there was an error, I tried again, and again. After three attempts I got * emails from Booking.com stating that I had all three reservations. They gave me * different reference confirmation *s *********, *********, and *********. I attempted to cancel * of the reservations through Booking.com but they want to charge $** for a "cancellation fee". I called Booking.com and they said I had to call Dollar rental car, so I did but they said the booking came through Priceline and I had to cancel through Priceline. Dollar gave me different confirmation *s J**********, J**********, and J***********. I called Priceline, but couldn't get through to a real person because my phone number or confirmation *s do not match anything. I need to cancel * of my reservations, but keep *. My name is Michael Dickson and all three reservations are for Dollar Rental Car in Dallas Love Field for tomorrow (*******). I should not get charged the $** cancellation fee for cancelling * of my reservations.

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Priceline

Dispute a Charge issue
Reported by GetHuman2998152
May 29th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 10265 others
0 customers following this

Timeline

GetHuman2998152 started working on this issue
May 29th, 2019 2:37pm

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