I booked hotel room for * nights at My dream palace hotel in Butuan,Philipines and paid...

GetHuman2947876's customer service issue with Priceline from May 2019

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The issue in GetHuman2947876's own words
I booked hotel room for * nights at My dream palace hotel in Butuan,Philipines and paid in full using visa for May **-May*******.Upon checkout I was informed the bill was not paid and I was. Forced to again pay for room *** to the tune of...$**** philipino pesos.When room was booked I recieved I.D. ********** but no email confirmation came from Priceline.The Hotel had no record of my payment by visa but hotel did have a different I.D.*********** for the reservation.Obviously there is a mix up on * bookings here .I would request that Priceline look into this and if visa card has been charged I then request that the fees incurred will be cancelled as I have paid cash to the hotel to settle this discrebisy.Thanking you in advance for your quick attention to this issue.
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Priceline

Customer service issue
Reported by GetHuman2947876
May 19th, 2019 - a mon ago
I have an issue with Priceline too
Not resolved
Seen by 12 customers so far
Similar issue to 10006 others
0 customers following this
Timeline
GetHuman2947876 started working on this issue
May 19th 5:18am
GetHuman2947876 indicated the issue is not fixed yet.
May 20th 5:43am
GetHuman2947876 indicated the issue is not fixed yet.
May 20th 5:47am
GetHuman2947876 indicated the issue is not fixed yet.
May 20th 5:47am
GetHuman2947876 indicated the issue is not fixed yet.
May 20th 7:41am
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May 21st 3:53am
GetHuman2947876 indicated the issue is not fixed yet.
May 21st 3:53am
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May 22nd 10:08am
GetHuman2947876 indicated the issue is not fixed yet.
May 22nd 3:32pm
GetHuman2947876 indicated the issue is not fixed yet.
May 23rd 2:32pm
GetHuman2947876 indicated the issue is not fixed yet.
May 23rd 2:34pm
GetHuman2947876 indicated the issue is not fixed yet.
May 23rd 10:46pm