Case number: *********,*This is an inquiry in reference to the refund for reserving thi...

GetHuman2940878's Dispute a Charge issue with Priceline from May 2019

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Before contacting them, items GetHuman2940878 may need:
Priceline Trip Number, Billing address, Email address, and Phone number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2940878's own words
Case number: *********,*This is an inquiry in reference to the refund for reserving this car, which I was not allowed to rent because I was using a debit card and the policy for renting the car while using the debit card has to match the return flight date. I reserved the car for * weeks because I did not have the funds for more than * weeks therefore* the flight return home date did not match the car reservation date. I come to the California area to work. This claim was submitted on ***-******, I called your customer service to check on my refund for paying for the car. The customer service person I spoke with kept asking me the same questions over and over, and was not helpful at all. I was told in the email I received from Priceline this refund could take up to ** days. I just want to know where is the refund. Please advise.*Kay Brice

GetHuman2940878 did not yet indicate what Priceline should do to make this right.

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Priceline

Dispute a Charge issue
Reported by GetHuman2940878
May 17th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 9960 others
0 customers following this

Timeline

GetHuman2940878 started working on this issue
May 17th, 2019 6:18pm

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