I continue to have problems getting a refund from priceline. Jamie from Howard Johnson...

GetHuman-wndjmr's Disputes issue with Priceline from March 2019

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The issue in GetHuman-wndjmr's own words
I continue to have problems getting a refund from priceline. Jamie from Howard Johnson's in Boise Id states that the refund was made on March **th but priceline continues to state no refund made. I have made multiple attempts with priceline to clear the issue but to no avail. The final conclusion was that Jamie from Howard Johnson's was to call priceline. Since there is a wait to get through it seems that this is not a fair request to ask of another business. Priceline did have someone call for Jamie today to verify refund but she had stepped out of the office. Priceline said due to that the case was closed. One attempt and that's it, you keep the money? Per Howard Johnsons you have the money and if this is true then you are legally obligated to return said money to the original owner, Lisa Freeman.*When calling for Jamie it would have been just as easy to have the person at the counter look up the record to see if a refund had been made. This lack of a follow up question seems very negligent.*The case * is ***********.*Since Howard Johnson's continues to say a refund was made I would expect another attempt made to verify the refund.

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Disputes issue
Reported by GetHuman-wndjmr
Mar 27th, 2019 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 8304 others
0 customers following this


GetHuman-wndjmr started working on this issue
Mar 27th, 2019 10:00pm

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