I am trying to book a vacation package on Priceline (hotel and flight). I want to speci...

GetHuman-layclerk's customer service issue with Priceline from March 2019

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The issue in GetHuman-layclerk's own words
I am trying to book a vacation package on Priceline (hotel and flight). I want to specify the departure airport as DCA (Ronald Reagan). However: when I type in the airport code in the appropriate box, it auto-populates the name of the airport with a name so long it actually exceeds the maximum number of characters for the box! So, in other words, Priceline's own system makes it incompatible with its own website. And there's no way of truncating the characters once you've selected the airport. This is so ridiculous and a waste of my time. I started out by selecting WAS which includes all * DC area airports, but all of the search results were for BWI which is too freaking far away!!! I don't want to drive to freakin' Baltimore. I JUST. WANT. DCA. Why the f*** is this so difficult????? I tried using their chat feature * times and they couldn't help, they just kept telling me to call their flight reservation number. No, fix your f'ing website.

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Customer service issue
Reported by GetHuman-layclerk
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 8283 others
0 customers following this


GetHuman-layclerk started working on this issue
Mar 27th, 2019 1:21pm

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