I curious to know if we are able to cancel part of our hotel stay and find another hote...

GetHuman2221363's customer service issue with Priceline from February 2019

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The issue in GetHuman2221363's own words
I curious to know if we are able to cancel part of our hotel stay and find another hotel? The Doubletree is not meeting our expectations. They put us out in a side building where the doors face outward. I’m female and traveling with my daughter and don’t feel safe in those type ls of hotels. They had a loud party by the pool night before last, there is no fridge or microwave, and the water coming from the faucets smells like rotten eggs.
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Priceline

Customer service issue
Reported by GetHuman2221363
Feb 16th, 2019 - 8 mons ago
I have an issue with Priceline too
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Seen by 2 customers so far
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Timeline
GetHuman2221363 started working on this issue
Feb 16th 2:06pm