I just tried to talk with a customer service rep after a negative experience with your...

GetHuman-dinancou's customer service issue with Priceline from February 2019

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The issue in GetHuman-dinancou's own words
I just tried to talk with a customer service rep after a negative experience with your company, and I am blown away with how horrible the customer service was. I took a screenshot of the conversation and as you can see I was totally and completely ignored. I'm distraught after having to spend additional money for losing a car reservation because I was unaware that there was a *-hour reservation policy. I teach at a low-income school where I had to subsidize my income this year with my savings to pay my expenses. I simply don't make enough money to pay for unexpected issues such as these. I'm absolutely shocked at the total disregard that the customer service rep. I am after all a human being just like everyone else and should be treated with some common decency. It is a terrible reflection of the company. I've attached a screenshot of the conversation as well below. I had voiced my issue above the message and was given a response about flights.**IMG*****.png
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Priceline

Customer service issue
Reported by GetHuman-dinancou
Feb 7th, 2019 - 3 mons ago
I have an issue with Priceline too
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Seen by 4 customers so far
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GetHuman-dinancou started working on this issue
Feb 7th 9:31pm