I recently made a flight reservation with Priceline and it turned out to be the worst t...

GetHuman-leytpete's customer service issue with Priceline from December 2018

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The issue in GetHuman-leytpete's own words
I recently made a flight reservation with Priceline and it turned out to be the worst thing i have ever done. I have always booked through Priceline but you lost a customer. Had a car accident, still make it to the airport and ask the airline to put me to a different airline since my daughter was hurt- airline sees my daughter and are willing to help only if Priceline would honor. We call customer service and was on the phone for about *hrs and was not helped. Airline offers to get me to my destination so longer as Priceline can honor my return and Priceline says- if u miss one flight, everything goes. I understand it is business but have some decency. As a customer, vendor- since i work in travel and hospitality- i must say, this by far was the worst experience, if there is anyway- i could block everything priceline- i would do that- ***********

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Priceline

Customer service issue
Reported by GetHuman-leytpete
Dec 28th, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 5912 others
0 customers following this

Timeline

GetHuman-leytpete started working on this issue
Dec 28th, 2018 5:22am

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