I made a reservation through Priceline for a car rental. Trying to cancel it an hour la...

GetHuman-vidette's customer service issue with Priceline from December 2018

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The issue in GetHuman-vidette's own words
I made a reservation through Priceline for a car rental. Trying to cancel it an hour later, due to no availability of accommodations on the island, (I had one lined up, online, pressed return and it was no longer available), has been impossible without receiving a $** charge to do so. **After calling Alamo directly and them informing me of the $** cancellation feed, I called the number listed for Priceline. It was picked up by the automated system at Priceline, and after verbally entering all my information it then transferred me directly to Alamo where I verbally entered it all for now the fourth time. This time I cancelled the reservation, realizing that Priceline was not going to be available. **So, what I would like is Priceline to wave that $** fee for a reservation I had for less than one hour. **My Priceline Trip number was: ***-***-***-****Please contact me if you need more information.

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Priceline

Customer service issue
Reported by GetHuman-vidette
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 5804 others
0 customers following this

Timeline

GetHuman-vidette started working on this issue
Dec 24th, 2018 8:22pm

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