I booked * nights on line at the LaQuinta hotel in Hopkinsville Kentucky for ******* an...

GetHuman1690575's customer service issue with Priceline from December 2018

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The issue in GetHuman1690575's own words
I booked * nights on line at the LaQuinta hotel in Hopkinsville Kentucky for ******* and *******. The price should have been $** per night plus taxes and fees for a total of $***.**. I was given a trip number ************ and a confirmation number ***********. I paid for * nights with my Visa card on line. I had car trouble before leaving Chicago, had to rent a car and I did not arrive at the Hopkinsville LaQuinta hotel until *:** AM, on ** *****. When I handed the desk person my reservation, she told me that my reservation and my trip number had been cancelled. The desk person told me that I must register again at the desk so I did but she said I might get charged a user override fee of $**. They also booked me for ******* for * nights which I never booked, then charged me $** to cancel this reservation. Please absolve me for having to pay $** to cancel a reservation I never booked and please don't make me pay $** for arriving late to a hotel room that I had already paid for. I have all the original booking information available if you need to see it. Thank you.
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Customer service issue
Reported by GetHuman1690575
Dec 4th, 2018 - 2 mons ago
I have an issue with Priceline too
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GetHuman1690575 started working on this issue
Dec 4th, 2018 9:17pm