I let my friend make reservation using my card for her stay when she came to town i use...

GetHuman1669210's customer service issue with Priceline from December 2018

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The issue in GetHuman1669210's own words
I let my friend make reservation using my card for her stay when she came to town i used her phone to book it so i dont know her pricline account info i do have the hotel confirmation number for purchusae thru yals site it is ********* on card ending in **** i belive my name is heather moore i paid for the room and tried to check in at aloft downtown houston location for reservation but they said my id wasnt valid and i wasnt allowed to check in then they asked for more deposit which ia fine but i atill couldnt check in after i had a friend go out of their way to come sowntown to meet me they still refused checkin for me and my friend on her onenight in town so i called my catd ro dispute trans because hotel said they wouldnt chatge me or charge yal basically but nothint has gone as expected and i really need to clear up this ***.** thats i need refunsed hotel agreed to refu d now several rimws but my card ia frustrating me and I cant afford to have ***.** tied up for nothing and not know if i get refund aince hotel agreed to refund because they aouldnt let me check in when i tried several different times to provide what they wanted for cheeck in plwase help its been two weeks since this occured i really donr have money to just throw *** buks away
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Priceline

Customer service issue
Reported by GetHuman1669210
Dec 1st, 2018 - 6 mons ago
I have an issue with Priceline too
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Seen by 3 customers so far
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Timeline
GetHuman1669210 started working on this issue
Dec 1st, 2018 6:52pm