Reservation didn't go through

GetHuman1658480's customer service issue with Priceline from November 2018

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The issue in GetHuman1658480's own words
I was trying to get the difference if what I spent back vs. what I paid. ... My hotel confirmation didn't go through in time for my reservation. Priceline was great in assisting me. It was the owner who was not cooperating with either myself or the Priceline representative. However, the Priceline representative asked me to send the receipt from the hotel in order to pay me back the difference.
I have to contact booking.com to resolve this matter.
Getting my money back for what I should not owe.
New customer. Expected it to be fixed as promised.
By talking to Priceline.
I have an issue with Priceline too
How GetHuman1658480 fixed the problem
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Priceline

Priceline
Customer service issue
Reported by GetHuman1658480
Nov 30th, 2018 - 6 mons ago
I have an issue with Priceline too
Fixed
Seen by 5 customers so far
Similar issue to 5239 others
0 customers following this
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Items needed
Priceline Trip Number
Billing address
Email address
Phone number
Timeline
GetHuman1658480 started working on this issue
Nov 30th, 2018 4:34am
GetHuman1658480 indicated the issue is not fixed yet.
Dec 7th, 2018 6:42am
GetHuman1658480 indicated the issue is not fixed yet.
Dec 7th, 2018 6:46am
GetHuman1658480 indicated the issue is not fixed yet.
Dec 7th, 2018 6:46am