Dear Priceline Representative,**I hope you have a great day. I am writing to ask for h...

GetHuman-lulinji's customer service issue with Priceline from November 2018

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Dear Priceline Representative,**I hope you have a great day. I am writing to ask for help about the best price policy. I have been calling and trying to online chat with Priceline. But I could not reach any agent. **I booked a hotel room in Las Vegas for * days in Dec with Priceline Trip * ***********. **However, right after that, I found there was a much cheaper price on the website:**https:**www.mgmresorts.com*en*offers*black-friday-cyber-monday-****.html?clickid*wZUwXhUXP*zj*s*ygWQVa*%*ANUkgU*CzJQwpzRw*&irgwc**&kbid*******PriceTrace%**LLC**It gives the cheaper marked price for a same hotel and also provide an extra **%off and at least $*** of restaurant and drink credit if booking * days.**Could you please match the offer as mentioned in the Priceline Best Price Guarantee policy? Or if not, can I cancel the reservation please? **Thank you so much for your kind assistance in advance.

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Priceline

Customer service issue
Reported by GetHuman-lulinji
Nov 27th, 2018 - 3 years ago
I have an issue with Priceline too
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GetHuman-lulinji started working on this issue
Nov 27th, 2018 5:35am