Covington*Priceline Trip Number: ***-***-***-***This is not a *.* star hotel. I’ve neve...

GetHuman-longshoe's customer service issue with Priceline from November 2018

12 views | 4710 similar | 0 following
Help with my Priceline issue
First: share to improve GetHuman-longshoe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-longshoe's next move: call Priceline.
The best way to get your problem resolved is to tap the button below to start calling Priceline. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-longshoe may need:
Priceline Trip Number, Billing address, Email address, and Phone number
The issue in GetHuman-longshoe's own words
Covington*Priceline Trip Number: ***-***-***-***This is not a *.* star hotel. I’ve never been so disappointed or disgusted. I have the picture. There are holes in the walls,MOLD in the bathtub,no tissues, the headboard and lampshades are covered in dust, the curtains don’t fit and the smell of cigarettes in a non-smoking room is horrific. The top bed linens smell like stall cigarettes. Lysol did not remove the smell How can that be? since the registration clerk repeatedly advised me that our * rooms were none smoking and I would be charged for smoking in the room. I don’t mind an older hotel but cleanliness is a must. The highest rating is *.* in the area. The walked across the street to the holiday inn Express and the Days Inn and would rate them *.* This is not even a * Star based on Priceline standards. I am requesting a refund or moved to the actual *.* hotel across the street for our last night. I can be reached by email or phone ***-***-****. Thank you for your attention. I am a long time Priceline customer and have always had a good experience until now. *Sincerely,*Pamela Murphy

GetHuman-longshoe did not yet indicate what Priceline should do to make this right.

How GetHuman-longshoe fixed the problem

We are waiting for GetHuman-longshoe to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Priceline's attention and get better help faster. Tap below to get started.
Having Priceline issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-longshoe fixes it.
This email address isn't valid

Priceline

Customer service issue
Reported by GetHuman-longshoe
Nov 11th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 4710 others
0 customers following this

Timeline

GetHuman-longshoe started working on this issue
Nov 11th, 2018 12:58pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians