Trip number: ***-***-***-****I need to cancel my bookings for the Air Canada flight fro...

GetHuman1518893's customer service issue with Priceline from November 2018

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The issue in GetHuman1518893's own words
Trip number: ***-***-***-****I need to cancel my bookings for the Air Canada flight from Montreal to London tonight and for all later bookings in this itinerary, and then rebook them with the name "Ashley Toth." **We accidentally booked my flights under my married name, but my passport has my maiden name, Toth, on it.**I called both Air Canada and Lufthansa and they say that Priceline can cancel my booking, create a new one, and sign a waiver to allow this. **We have spoken with several support representatives on the phone and they cannot figure out how to rebook the seats.**I understand if I have to pay an extra fee for this, but I need to be on the same flights as my ** month old daughter, Marian.**Thanks,*Ashley

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Customer service issue
Reported by GetHuman1518893
Nov 7th, 2018 - 4 years ago
Seen by 16 customers so far
Similar issue to 4605 others
0 customers following this
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GetHuman1518893 started working on this issue
Nov 7th, 2018 8:06pm
GetHuman1518893 confirmed the issue is fixed. Hooray!
Nov 7th, 2018 8:06pm

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