Was told we would get a refund of $***.** We showed up at the airport to rent the car...

GetHuman1465807's customer service issue with Priceline from November 2018

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The issue in GetHuman1465807's own words
Was told we would get a refund of $***.** We showed up at the airport to rent the car and we were offered another insurance*WE to cancel this insurance we talk to a representative through Priceline and we were assured we would get our money back. We don't have a * ** or ** digit nimber. This was initially done over a PC not a cell phone so your animated call will not accept my phone number nor my husband's phone number. We rented it with a credit card on August *th through priceline.com reference number ****. Our phone number is ***-***-**** or ***-***-****. Ask for Janice or Bob.
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Priceline

Customer service issue
Reported by GetHuman1465807
Nov 1st, 2018 - a mon ago
I have an issue with Priceline too
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Timeline
GetHuman1465807 started working on this issue
Nov 1st 6:27pm
GetHuman1465807 shared this issue with followers on Twitter
Nov 1st 6:28pm