I recently made a reservation at the ** LEX Hotel, NYNY for ***** thru *******. Upon ma...
GetHuman1370171's customer service issue with Priceline from October 2018
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The issue in GetHuman1370171's own words
I recently made a reservation at the ** LEX Hotel, NYNY for ***** thru *******. Upon making payment I tried entering a discount code sent to me earlier the same day to no avail. Calls to customer service were answered that the discount code was not applicable due to this not being a express or name your own price deal. **No where on the email discount promotion sent to me is this exclusion specified. Therefore, I expect the discount to be applied as suggested in the promo.
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