I recently made a reservation at the ** LEX Hotel, NYNY for ***** thru *******. Upon ma...

GetHuman1370171's customer service issue with Priceline from October 2018

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The issue in GetHuman1370171's own words
I recently made a reservation at the ** LEX Hotel, NYNY for ***** thru *******. Upon making payment I tried entering a discount code sent to me earlier the same day to no avail. Calls to customer service were answered that the discount code was not applicable due to this not being a express or name your own price deal. **No where on the email discount promotion sent to me is this exclusion specified. Therefore, I expect the discount to be applied as suggested in the promo.
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Customer service issue
Reported by GetHuman1370171
Oct 18th, 2018 - 3 mons ago
I have an issue with Priceline too
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Seen by 3 customers so far
Similar issue to 4141 others
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GetHuman1370171 started working on this issue
Oct 18th, 2018 4:26pm