cancel my rental car reservation

GetHuman1333925's customer service issue with Priceline from October 2018

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The issue in GetHuman1333925's own words
cancel reservation ... I had my trip delayed due to weather and a project rescheduling, and called your help center. I was treated very poorly and refused help. Cindy, employee ID *******, refused to give me any contact info for your company and claimed not to even know how to contact anyone outside her own office. She refused to assist or connect me to anyone who could. *We are extremely disappointed with the treatment we received and complete lack of any assistance or resolution after over half an hour on the phone. I've never experience d that poor of customer service, and hanging up on us was completely uncalled for. *Unless assisted ASAP we will cancel all reservations with priceline and never use your service again. Please advise how you will assist.
they are rude, not helpful, repetitive, and condescending.
cancel my rental car.
My company books flights, hotels cars, and other travel reservations monthly. We gave priceline a try and very much regret it.
called rental car agency, priceline customer service. tried using the chat feature.
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Priceline

rental car
Customer service issue
Reported by GetHuman1333925
Oct 12th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 3992 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number
Timeline
GetHuman1333925 started working on this issue
Oct 12th, 2018 6:29pm
GetHuman1333925 indicated the issue is not fixed yet.
Oct 12th, 2018 6:30pm

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