cancel my rental car reservation

GetHuman1333925's customer service issue with Priceline from October 2018

5 views | 3992 similar | 0 following
Help with my Priceline issue
Did that get it fixed?
Waiting to see if GetHuman1333925 fixed the issue with our suggestion.
Top Tip from another customer
If you are trying dispute charges that were made against you or trying to a get a refund from Priceline then click here https://priceline.custhelp.com/app/chat/chat_launch_help/.
The issue in GetHuman1333925's own words
cancel reservation ... I had my trip delayed due to weather and a project rescheduling, and called your help center. I was treated very poorly and refused help. Cindy, employee ID *******, refused to give me any contact info for your company and claimed not to even know how to contact anyone outside her own office. She refused to assist or connect me to anyone who could. *We are extremely disappointed with the treatment we received and complete lack of any assistance or resolution after over half an hour on the phone. I've never experience d that poor of customer service, and hanging up on us was completely uncalled for. *Unless assisted ASAP we will cancel all reservations with priceline and never use your service again. Please advise how you will assist.
they are rude, not helpful, repetitive, and condescending.
cancel my rental car.
My company books flights, hotels cars, and other travel reservations monthly. We gave priceline a try and very much regret it.
called rental car agency, priceline customer service. tried using the chat feature.
How GetHuman1333925 fixed the problem

We are waiting for GetHuman1333925 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Priceline's attention and get better help faster. Tap below to get started.
Having Priceline issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1333925 fixes it.
This email address isn't valid

Priceline

rental car
Customer service issue
Reported by GetHuman1333925
Oct 12th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 3992 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number

Timeline

GetHuman1333925 started working on this issue
Oct 12th, 2018 6:29pm
GetHuman1333925 indicated the issue is not fixed yet.
Oct 12th, 2018 6:30pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians