Booked in a “pet friendly” room and not communicated to the hotel.*******EC********They...

GetHuman-miller_c's customer service issue with Priceline from September 2018

3 views
 | 
3526 similar
 | 
0 following
Help with my Priceline issue
First: share to improve GetHuman-miller_c's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-miller_c's next move: call Priceline.
The best way to get your problem resolved is to tap the button below to start calling Priceline. We will check on you later to see if it's fixed or needs to be escalated.
Tip from another customer
If you are trying dispute charges that were made against you or trying to a get a refund from Priceline then click here https://priceline.custhelp.com/app/chat/chat_launch_help/.
The issue in GetHuman-miller_c's own words
Booked in a “pet friendly” room and not communicated to the hotel.*******EC********They fined me $*** for staying in that room and my itenerary says “pet friendly” and ‘paid in full’. Neither were true, additional $** per day ($** total, here) and $*** fine in addition to paid in full. **They said it’s Pricelines fault for not telling us, take it up with Priceline. **I would like to be reimbursed for the fine and extra fees ($***).**Had my itenerary not said “pet friendly” had the hotel not been pet friendly, had the filter I used not been “pet friendly” I would have had an indication that there was a problem. Insted i received * indications that it was and that my room was, thus I could not see the problem until it was too late.
GetHuman-miller_c did not yet indicate what Priceline should do to make this right.
I have an issue with Priceline too
How GetHuman-miller_c fixed the problem
We are waiting for GetHuman-miller_c to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Priceline's attention and get better help faster. Tap below to get started.
Having Priceline issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Priceline email you?
This email address isn't valid
Follow this issue
See how GetHuman-miller_c fixes it.
This email address isn't valid

Priceline

Customer service issue
Reported by GetHuman-miller_c
Sep 25th, 2018 - 2 mons ago
I have an issue with Priceline too
Not resolved
Seen by 3 customers so far
Similar issue to 3526 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Priceline Trip Number
Billing address
Email address
Phone number
Timeline
GetHuman-miller_c started working on this issue
Sep 25th 9:42pm