Booked in a “pet friendly” room and not communicated to the hotel.*******EC********They...

GetHuman-miller_c's customer service issue with Priceline from September 2018

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The issue in GetHuman-miller_c's own words
Booked in a “pet friendly” room and not communicated to the hotel.*******EC********They fined me $*** for staying in that room and my itenerary says “pet friendly” and ‘paid in full’. Neither were true, additional $** per day ($** total, here) and $*** fine in addition to paid in full. **They said it’s Pricelines fault for not telling us, take it up with Priceline. **I would like to be reimbursed for the fine and extra fees ($***).**Had my itenerary not said “pet friendly” had the hotel not been pet friendly, had the filter I used not been “pet friendly” I would have had an indication that there was a problem. Insted i received * indications that it was and that my room was, thus I could not see the problem until it was too late.
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Customer service issue
Reported by GetHuman-miller_c
Sep 25th, 2018 - 4 mons ago
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GetHuman-miller_c started working on this issue
Sep 25th, 2018 9:42pm