Before contacting them, items GetHuman-jahnaga may need:
Priceline Trip Number, Billing address, Email address, and Phone number
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-jahnaga's own words
Hello I am fromt he Residence Inn Downtown Convention Center in Seattle WA, I had a guest stay with us that booked thru Priceline, and we were given a single use card. However one of my agents swiped over the credit card and now we need the credit card to charge the guest. The guest information is Ms. Richman, Julie, number is ********* and her hotel confirmation number is ********. Is there any way that you can help me or direct me to the right person?
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