I realize that your policy is no refunds, which I understand. What I do not understand...

GetHuman-pykarobe's customer service issue with Priceline from September 2018

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The issue in GetHuman-pykarobe's own words
I realize that your policy is no refunds, which I understand. What I do not understand is the disrespectful, childish, condescending behavior of Hampton Inn employee, Kimberly, Matthews Hampton, Assistant General Manager? I will never use Hampton Inn again or for that matter Priceline. I was unable to make the night of September **, **** because of medical issues that prevented me from going. Kimberly, was in a fighting mood and I had to seemingly calm her down while I was explaining to her the reason I could not make this night. As a Marine Veteran, and U.S. citizen - I believe I was totally disrespected for no apparent reason other than inform her I could not make the trip to Matthews. NC. I informed her that I was concerned that this room would would not be rented out under my name? Her tone was very sarcastic in telling me, "NO". I know that I have done my best to inform all parties involved with my Priceline experience. No apology from Hampton Inn as they are probably trained to deny any wrongdoing on their part. My goal here was to let as many corporations know as possible of the lousy disrespectful behavior of one employee affects many. My conformation number is *********. Thank you!
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Priceline

Customer service issue
Reported by GetHuman-pykarobe
Sep 20th, 2018 - 6 mons ago
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GetHuman-pykarobe started working on this issue
Sep 20th, 2018 6:18pm