I purchased airline ticket thru priceline.com and even though the ticket said economy i...
GetHuman-spdye's customer service issue with Priceline from September 2018
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The issue in GetHuman-spdye's own words
I purchased airline ticket thru priceline.com and even though the ticket said economy it did not include the free luggage whch Air Europe offers in economy class. They actully sold me the "lite" fare which does not include the first bag free. I used the priceline website to purchase as it offered a better price for the "economy" ticket, turns out it was not "economy" but the "lite" fare. Now I am requiered to pay the extra $*** to add a piece of luggage. I feel it was a false descripcion of what they really offered. I wish Priceline would at least pay for the difference.
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