I purchased airline ticket thru priceline.com and even though the ticket said economy i...

GetHuman-spdye's customer service issue with Priceline from September 2018

Help with my Priceline issue
The issue in GetHuman-spdye's own words
I purchased airline ticket thru priceline.com and even though the ticket said economy it did not include the free luggage whch Air Europe offers in economy class. They actully sold me the "lite" fare which does not include the first bag free. I used the priceline website to purchase as it offered a better price for the "economy" ticket, turns out it was not "economy" but the "lite" fare. Now I am requiered to pay the extra $*** to add a piece of luggage. I feel it was a false descripcion of what they really offered. I wish Priceline would at least pay for the difference.
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Customer service issue
Reported by GetHuman-spdye
Sep 18th, 2018 - 6 mons ago
I have an issue with Priceline too
Seen by 13 customers so far
Similar issue to 3331 others
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GetHuman-spdye started working on this issue
Sep 18th, 2018 4:19pm
GetHuman-spdye shared this issue with followers on Twitter
Sep 18th, 2018 4:27pm
GetHuman-spdye indicated the issue is not fixed yet.
Sep 20th, 2018 9:12am