I booked a hotel through the express deals for reading, PA and got The Reading Inn for...

GetHuman-wozunkg's customer service issue with Priceline from September 2018

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The issue in GetHuman-wozunkg's own words
I booked a hotel through the express deals for reading, PA and got The Reading Inn for Friday, sept **th. The hotel was overbooked and although I think we received the last room available it was not a double as desired and my friend and I had to share a king bed instead. The hotel is NOT what I would consider a * Star as described On Priceline.com. BUT MOST OF ALL, WHEN WE WERE UP THE NEXT MORNING GETTING READY FOR OUR EVENT, THE ELECTRIC WENT OUT TO OUR ROOM!!!!!!! We could not use any of our hair utensils, light for applying cosmetics, etc!!!!! The front desk said maintenance wouldn’t be in for at least another hour. This is UNACCEPTABLE! Neighbor rooms had electric. There was NO resolution for this prior to us having to check out and go to our event. We are requesting a refund.

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Customer service issue
Reported by GetHuman-wozunkg
Sep 18th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 3329 others
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GetHuman-wozunkg started working on this issue
Sep 18th, 2018 12:30pm