I made a reservation through “name your own price” for a * Star upscale hotel. When th...
GetHuman-askanne's customer service issue with Priceline from August 2018
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The issue in GetHuman-askanne's own words
I made a reservation through “name your own price” for a * Star upscale hotel. When the reservation got book, it was for the Wyndham Garden Hotel in Romulus by Detroit Mi Airport. When you look at Priceline own website this particular hotel gets a rating of only *.*. It’s definitely not a * Star upscale hotel. It’s not rated correctly at all, so I want a refund. I paid for a certain level of hotel and I did not receive what was promised. Priceline is refusing to cancel this reservation and give me a refund.
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