I made a reservation through “name your own price” for a * Star upscale hotel. When th...

GetHuman-askanne's customer service issue with Priceline from August 2018

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The issue in GetHuman-askanne's own words
I made a reservation through “name your own price” for a * Star upscale hotel. When the reservation got book, it was for the Wyndham Garden Hotel in Romulus by Detroit Mi Airport. When you look at Priceline own website this particular hotel gets a rating of only *.*. It’s definitely not a * Star upscale hotel. It’s not rated correctly at all, so I want a refund. I paid for a certain level of hotel and I did not receive what was promised. Priceline is refusing to cancel this reservation and give me a refund.
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Priceline

Customer service issue
Reported by GetHuman-askanne
Aug 26th, 2018 - 3 mons ago
I have an issue with Priceline too
Fixed
Seen by 4 customers so far
Similar issue to 2774 others
0 customers following this
Items needed
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Timeline
GetHuman-askanne started working on this issue
Aug 26th 6:22pm
GetHuman-askanne shared this issue with followers on Twitter
Aug 26th 6:23pm
GetHuman-askanne indicated the issue is not fixed yet.
Aug 26th 8:44pm
GetHuman-askanne indicated the issue is not fixed yet.
Aug 27th 7:39pm