I reserved a room at Miami Marriott at **** North Bayshore Drive, Miami, Florida appro...

GetHuman1030249's customer service issue with Priceline from August 2018

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The issue in GetHuman1030249's own words
I reserved a room at Miami Marriott at **** North Bayshore Drive, Miami, Florida approximately one hour ago and paid a higher fee because it stated that I could cancel my reservation. I received a confirmation and found that the hotel was different from where I wanted to stay at the Marriott at *** Biscayne Boulevard, Miami, Florida. I cancelled the reservation in approximately ** minutes after making the reservation and was charged a cancellation fee of $***.**. I would not have made this reservation if I was informed that there would be a cancellation fee after having a reservation for approximately ** minutes. I am requesting a full refund of $***.** under Priceline Trip Number: ***-***-***-**.
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Priceline

Customer service issue
Reported by GetHuman1030249
Aug 24th, 2018 - 4 mons ago
I have an issue with Priceline too
Fixed
Seen by 6 customers so far
Similar issue to 2718 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number
Timeline
GetHuman1030249 started working on this issue
Aug 24th 3:25am
GetHuman1030249 shared this issue with others over email
Aug 24th 3:26am
GetHuman1030249 indicated the issue is not fixed yet.
Aug 25th 4:42pm