I reserved a room at Miami Marriott at **** North Bayshore Drive, Miami, Florida appro...
GetHuman1030249's customer service issue with Priceline from August 2018
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The issue in GetHuman1030249's own words
I reserved a room at Miami Marriott at **** North Bayshore Drive, Miami, Florida approximately one hour ago and paid a higher fee because it stated that I could cancel my reservation. I received a confirmation and found that the hotel was different from where I wanted to stay at the Marriott at *** Biscayne Boulevard, Miami, Florida. I cancelled the reservation in approximately ** minutes after making the reservation and was charged a cancellation fee of $***.**. I would not have made this reservation if I was informed that there would be a cancellation fee after having a reservation for approximately ** minutes. I am requesting a full refund of $***.** under Priceline Trip Number: ***-***-***-**.
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