Before contacting them, items GetHuman996681 may need:
Priceline Trip Number, Billing address, Email address, and Phone number
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman996681's own words
Confermationnumber: ***-***-***-** I booked Hyatt hotel to Orlando and paid Resort fee $** when I ordered on your website. However, when I checked out, the Hyatt hotel also charged me Resort fees $**. I told them I already paid it online and they told me you didn’t pay Resort fee to them. You paid them in total $***.** while I paid you the total over $*** including Resort fee. Can you check and reimburse me $**? * *Thank you for looking into this?*Sara
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