I accidentally made two hotel reservations instead of one for the same night and same h...

GetHuman971064's customer service issue with Priceline from August 2018

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The issue in GetHuman971064's own words
I accidentally made two hotel reservations instead of one for the same night and same hotel. The confirmation numbers are *********** and ***********. I would like to cancel one of the two. I have called and been told this is not possible. I have been a Priceline customer for many years and for many different services. Please review my history of use with Priceline and consider making an exception for this mistake. I would rather not stop using Priceline based on one bad experience. Please consider making an exception and cancelling one of these reservations. Thanks, Barb LaChance
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Priceline

Customer service issue
Reported by GetHuman971064
Aug 9th, 2018 - 7 mons ago
I have an issue with Priceline too
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Seen by 4 customers so far
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Timeline
GetHuman971064 started working on this issue
Aug 9th, 2018 3:23pm