I am real disappointed with my reservation at the Budget Inn, in Hayward, California. O...

GetHuman865635's customer service issue with Priceline from July 2018

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The issue in GetHuman865635's own words
Check into the Budget Inn motel in Hayward, California. ... I am real disappointed with my reservation at the Budget Inn, in Hayward, California. On your website, you show a swimming pool and morning breakfast. However, on my arrival on ******, I was greeted by a very rude manager. He advised me that the pool has been filled in with dirt and that they no longer served breakfast. He showed me a sign on his counter that read no breakfast as of *******, and he told me that all the sites are aware of both things. I truly believe that he is not telling the truth, and that he is glad that your website shows both of the amenities, I could not cancel my reservation because it was non refundable. I am really angered by this and will not look for hotels on Priceline.com in the future.
This was especially frustrating because I believe that I have been scammed. My only regret is that I have a non refundable reservation with priceline.com in Winnemucca, Nevada on *******
I would like to see the Budget Inn motel dropped from the priceline.com website and feel that I should be reimbursed for the cost of my reservation!
I have used priceline.com on many occasions.
What else is available for me to try?
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Priceline

a motel reservation
Customer service issue
Reported by GetHuman865635
Jul 10th, 2018 - 4 years ago
Fixed
Seen by 13 customers so far
Similar issue to 1508 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
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Timeline

GetHuman865635 started working on this issue
Jul 10th, 2018 3:37am
GetHuman865635 indicated the issue is not fixed yet.
Jul 10th, 2018 9:00pm
GetHuman865635 indicated the issue is not fixed yet.
Jul 11th, 2018 7:00am
GetHuman865635 indicated the issue is not fixed yet.
Jul 13th, 2018 5:19pm

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