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The issue in GetHuman398817's own words
The hotel I booked as an express deal was uninhatable-no hot water and odor of sewage pervasive through the property. Others had similar experiences per guest reviews*comments left regarding the hotel. I had to pay for a room elsewhere after I had already paid for this booking at what can best be called a disasterous property. On site management would not offer assistance or advice. I'm out the money for the entire cost of the booking and reservation.
GetHuman398817 did not yet indicate what Priceline should do to make this right.
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