I checked into The extended Stay Beachwood North Location and discovered bed bugs in my...

GetHuman-trystens's customer service issue with Priceline from June 2018

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The issue in GetHuman-trystens's own words
I checked into The extended Stay Beachwood North Location and discovered bed bugs in my room. The hotel staff came in and verified and took pictures and I left the room. They said they were not able to offer me assistance because I booked thru you all. They offered for me to stay at the south location but said I would need you all to transfer the reservation for me. Is that possible? I am currently here roomless
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Priceline

Customer service issue
Reported by GetHuman-trystens
Jun 10th, 2018 - a yr ago
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Seen by 9 customers so far
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Timeline
GetHuman-trystens started working on this issue
Jun 10th, 2018 5:13am
GetHuman-trystens indicated the issue is not fixed yet.
Jun 10th, 2018 10:38am