No cancellations at all

GetHuman-jewessj's customer service issue with Priceline from June 2018

Help with my Priceline issue
The issue in GetHuman-jewessj's own words
Cancel a hotel reservation and couldn’t reach them by Live Chat or email ... Hi. I have reservations at Crown Plaza Heathrow on June **th that need to be cancelled due to a relative’s injury. The hotel said to contact you. May I have a letter of confirmation for the cancellation for our travel insurance and can you please notify the hotel of our cancellation? Thank you.**Rhonda Gordon in Gardena
GetHuman-jewessj did not yet indicate what Priceline should do to make this right.
I finally reached them by phone. They can’t do cancellations at all.
I have an issue with Priceline too
How GetHuman-jewessj fixed the problem
Called them
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Priceline

Priceline
Customer service issue
Reported by GetHuman-jewessj
Jun 9th, 2018 - a yr ago
I have an issue with Priceline too
Fixed
Seen by 7 customers so far
Similar issue to 148 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number
Timeline
GetHuman-jewessj started working on this issue
Jun 9th, 2018 9:59am
GetHuman-jewessj confirmed the issue is fixed. Hooray!
Jun 9th, 2018 10:59am
GetHuman-jewessj confirmed the issue is fixed. Hooray!
Jun 10th, 2018 11:54am