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The issue in GetHuman-poeldnur's own words
My son was in a car accident. I wanted to cancell his plane ticket. I got an agent that was extremely rude to me. He cancelled all my tickets after I repeatedly told him not to. I then got on with another agent who was able to reinstate all my tickets back. Priceline then charged my account $*** dollars as a cancelation fee. Nothing was cancelled and if I did cancell one of my tickets the $*** would have been taken out of what I already paid. I need to be refunded $***.
GetHuman-poeldnur did not yet indicate what Priceline should do to make this right.
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