Travel websites will sometimes have discounted fares that rival the best rates made available by the airline; it's worth checking before booking directly with the airline. Each company has its own set of Terms and Conditions, however, so be aware of your options for refund, flight changes, and cancellation penalties.
The issue and preferred resolution, in GetHuman-iqlas's own words:
my oldest niece flying out is ** she is bring her siblings there *,*,**,** and I was wondering if a wavier could’ve been sign for them flying out cause I know u gotta be **
I trust that Priceline will make this right and come up with a resolution that is fair.
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