I want to pay Priceline $**** for a flight*hotel package. However, I have an easy ques...
GetHuman-gspeaker's customer service issue with Priceline from June 2018
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The issue in GetHuman-gspeaker's own words
Learn details on trip Can-x and refunds. ... I want to pay Priceline $**** for a flight*hotel package. However, I have an easy question first. What is the Can-x policy! I have called * priceline numbers, all ask for the Iternary number! This is info I need prior to making my purchase, NOT after. Please send me a phone number that answers (Not ***-****). I have been in the Live Chat Q for ** minutes and was just told no one was available! This clearly does not work. *Help! *Greg Speaker**Update: Priceline emailed me back that they do not have a phone number, an email, or chat line that will work for me until after I make my purchase. They said their frequently Asked Questions page could be used. I already tried and it did not answer the question. It appears one can not get product questions answered from Priceline until after you pay for the product! However, I did read lots of posted reviews about Priceling. It appears that if the hotel goes out of business, the flight gets cancelled, the airport closed, or you die, they will NEVER give you back the money!
People like to get all product questions answered prior to paying for the product!
I have resolved it by taking my business to one of the many other Travel Sites that actually answer their phone and email. I strongly encourage others to do the same.
** to ** years ago I purchased lots of tickets and packages from Priceline. Purchased a Flight*Hotel to Prague at a good price ** years ago. However, they told me I was flying out of Charleston, Sc on Lufthansa. I live in Charleston, Sc and Lufthansa does NOT fly out of Chs. I called Priceline * times and all five times they acted like "not out problem" and told me it was a Lufthansa Problem. Turned out thet Lufthansa has me on a short flight out of Chs on Delta. Priceling should have told me about this!
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