Best Price Guarantee is misleading

GetHuman713273's customer service issue with Priceline from May 2018

Help with my Priceline issue
The issue in GetHuman713273's own words
Get a price adjustment ... Your website is very misleading. It states “Best Price Guaranteed” which is why I booked all my travel with Priceline. Yesterday, I discovered that the lowest price is only guaranteed for ** hours. This is exceptionally misleading and I will not use your website going forward. The flight that I booked is now *** dollars less than the fare I paid. I might have lost *** dollars due to misrepresent on your site but you will lose a valuable customer with a significant amount of travel business. *Sabrina Singh*S*****@***.com************Date of travel is June *, ****
This is frustrating because it I had known the that the best price guarantee is only for ** hours I would not have booked this ticket so early. I would have waited
Price adjustment for $*** or a discount off my next ticket
I am a good customer because I have booked a significant amount of tickets with Priceline. Please look at my history.
Customer service is robotic and the wait times was over ** min.
I have an issue with Priceline too
How GetHuman713273 fixed the problem
We are waiting for GetHuman713273 to fix the problem and share the solution with the rest of us customers.
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Priceline

Priceline travel
Customer service issue
Reported by GetHuman713273
May 24th, 2018 - 6 mons ago
I have an issue with Priceline too
Fixed
Seen by 61 customers so far
Similar issue to 614 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number
Timeline
GetHuman713273 started working on this issue
May 24th 1:27am
GetHuman713273 indicated the issue is not fixed yet.
May 24th 1:19pm
GetHuman713273 indicated the issue is not fixed yet.
May 24th 1:37pm
GetHuman713273 indicated the issue is not fixed yet.
May 24th 1:39pm
GetHuman713273 indicated the issue is not fixed yet.
May 24th 1:41pm
GetHuman713273 indicated the issue is not fixed yet.
May 24th 1:43pm
GetHuman713273 indicated the issue is not fixed yet.
May 25th 3:25am
GetHuman713273 indicated the issue is not fixed yet.
May 25th 3:26am
GetHuman713273 indicated the issue is not fixed yet.
May 27th 2:48pm
GetHuman713273 indicated the issue is not fixed yet.
May 27th 2:49pm
GetHuman713273 indicated the issue is not fixed yet.
May 27th 2:50pm
GetHuman713273 indicated the issue is not fixed yet.
May 27th 2:50pm
GetHuman713273 indicated the issue is not fixed yet.
May 27th 2:52pm
GetHuman713273 indicated the issue is not fixed yet.
May 27th 2:53pm
GetHuman713273 indicated the issue is not fixed yet.
May 27th 2:54pm
GetHuman713273 indicated the issue is not fixed yet.
May 27th 2:55pm
GetHuman713273 indicated the issue is not fixed yet.
May 27th 2:57pm
GetHuman713273 indicated the issue is not fixed yet.
May 27th 2:58pm
GetHuman713273 indicated the issue is not fixed yet.
May 27th 3:09pm
GetHuman713273 indicated the issue is not fixed yet.
May 27th 3:11pm
GetHuman713273 indicated the issue is not fixed yet.
May 27th 3:19pm
GetHuman713273 indicated the issue is not fixed yet.
May 27th 3:31pm
GetHuman713273 indicated the issue is not fixed yet.
May 27th 4:26pm
GetHuman713273 indicated the issue is not fixed yet.
May 27th 7:37pm
GetHuman713273 indicated the issue is not fixed yet.
May 28th 1:05pm
GetHuman713273 indicated the issue is not fixed yet.
May 28th 1:07pm
GetHuman713273 indicated the issue is not fixed yet.
May 28th 3:48pm
GetHuman713273 indicated the issue is not fixed yet.
May 29th 1:53pm
GetHuman713273 indicated the issue is not fixed yet.
May 29th 3:11pm
GetHuman713273 indicated the issue is not fixed yet.
May 29th 8:52pm
GetHuman713273 indicated the issue is not fixed yet.
May 29th 10:51pm
GetHuman713273 indicated the issue is not fixed yet.
May 31st 1:41pm
GetHuman713273 indicated the issue is not fixed yet.
Jun 1st 7:18pm
GetHuman713273 indicated the issue is not fixed yet.
Jun 2nd 4:31pm
GetHuman713273 indicated the issue is not fixed yet.
Jun 6th 9:08pm
GetHuman713273 indicated the issue is not fixed yet.
Jun 11th 10:48pm
GetHuman713273 indicated the issue is not fixed yet.
Jun 12th 2:04am
GetHuman713273 indicated the issue is not fixed yet.
Jun 13th 12:54am
GetHuman713273 indicated the issue is not fixed yet.
Jun 14th 7:32pm
GetHuman713273 indicated the issue is not fixed yet.
Jun 16th 6:52pm
GetHuman713273 indicated the issue is not fixed yet.
Jun 16th 7:15pm
GetHuman713273 indicated the issue is not fixed yet.
Jun 17th 1:44am
GetHuman713273 indicated the issue is not fixed yet.
Jun 18th 3:01am
GetHuman713273 indicated the issue is not fixed yet.
Jun 18th 2:19pm
GetHuman713273 indicated the issue is not fixed yet.
Jun 19th 2:35am
GetHuman713273 indicated the issue is not fixed yet.
Jun 20th 7:45pm
GetHuman713273 indicated the issue is not fixed yet.
Jun 21st 3:50am
GetHuman713273 indicated the issue is not fixed yet.
Jun 27th 1:22am
GetHuman713273 indicated the issue is not fixed yet.
Jun 29th 1:48am
GetHuman713273 indicated the issue is not fixed yet.
Jun 29th 9:05pm
GetHuman713273 indicated the issue is not fixed yet.
Jul 2nd 12:56am
GetHuman713273 indicated the issue is not fixed yet.
Jul 3rd 4:53pm
GetHuman713273 indicated the issue is not fixed yet.
Jul 10th 3:17pm
GetHuman713273 indicated the issue is not fixed yet.
Jul 12th 12:40am
GetHuman713273 indicated the issue is not fixed yet.
Jul 24th 3:39pm
GetHuman713273 indicated the issue is not fixed yet.
Jul 28th 1:15am
GetHuman713273 indicated the issue is not fixed yet.
Aug 3rd 3:01pm
GetHuman713273 indicated the issue is not fixed yet.
Aug 11th 4:22pm