I recently ordered a very expensive Precious Moments. order *B-********* Blooming w*F...

GetHuman4617212's Complaint issue with Preciousmoments.com from April 2020

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The issue in GetHuman4617212's own words
I recently ordered a very expensive Precious Moments. order *B-********* Blooming w*Friendship ** years *When it arrived last Friday April *, ****... you could tell as i was lifting the box from the shipping carton that something was broken. there was a clicking sound. I was distressed to discover that the wooden umbrella handle had broken into & the umbrella top was over against the Precious Moments *I called the Customer Service number & she said that a new one would be sent in a two day shipment, that I would receive a letter in my email to print & return with my order & that UPS would be sending me a free shipping voucher. Here it is a week later and none of these things have happened. I am so disappointed in this whole ordeal. I have collected P.M. figurines since the **'s. I have more than i can even count. I thought this would be a special piece to add to my collection. Now I just want my money back. This is not how you rectify a bad situation. I watch * of my grands during the week & have little time to call?handle this. Please return a reply ASAP Sabrina Ooten April **, **** ***-***-****

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Preciousmoments.com

Complaint issue
Reported by GetHuman4617212
Apr 10th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4 others
0 customers following this

Timeline

GetHuman4617212 started working on this issue
Apr 10th 3:38pm