Practice Fusion Orders Issue - Volume AOEs - AETC**Looking for direction on who can add...

GetHuman-lladd's customer service issue with Practice Fusion from July 2018

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The issue in GetHuman-lladd's own words
Practice Fusion Orders Issue - Volume AOEs - AETC**Looking for direction on who can address and*or help with this issue. **We have three Practice Fusion orders where the AOEs sent had the descriptive name of the test code vs. the numerical code from Labgem:**PF order AELIT-****R*BA – lab number ********* – SODU*PF order AELIT-*****RBM – lab number ********* – BUNU*PF order AELIT-****R*BC – lab number ********* – POTU**Labgem SODU - Volume is coming in as “VOLUME”*Labgem BUNU - Volume is coming in as “Total Volume”*Labgem POTU - Volume is coming in as “Total Volume”**Since we do not have “VOLUME” or “Total Volume” cross referenced to the Apollo Test Code, the AOE volume information did not cross over. We are expecting and we are set up to receive the Labgem Codes. These descriptive names are not listed in the Labgem Compendium.**We would also like to find out if this is just an EMR*Client that is not up to date and*or if there is a crosswalk in place that we are not aware of for PF.
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Practice Fusion

Customer service issue
Reported by GetHuman-lladd
Jul 27th, 2018 - 10 mons ago
I have an issue with Practice Fusion too
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GetHuman-lladd started working on this issue
Jul 27th, 2018 3:40pm