I got the Pottery Barn holiday catalog today. I was so excited about the shell Christm...

GetHuman-pamduffy's customer service issue with Pottery Barn from December 2018

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I got the Pottery Barn holiday catalog today. I was so excited about the shell Christmas trees and the jeweled garland. I go to order it and it is an in store only purchase and it is not available within *** miles of Chicago. Why would you include it in the catalog. I was really disappointed. I have a million other places to shop. And I will. With retail struggling, it makes me not want to shop with Pottery Barn in the future.
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Pottery Barn

Customer service issue
Reported by GetHuman-pamduffy
Dec 2nd, 2018 - 6 mons ago
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GetHuman-pamduffy started working on this issue
Dec 2nd, 2018 3:25am