Greetings. I ordered a sleeping bag and just received it. Order *************. Last wee...

GetHuman-koshykar's customer service issue with Pottery Barn from November 2018

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The issue in GetHuman-koshykar's own words
Greetings. I ordered a sleeping bag and just received it. Order *************. Last week I was charged $** shipping. Now it’s free. I am an extremely loyal satisfied customer. I have ordered at least * chairs, many sleeping bags, a beautiful rug, suitcases with matching duffles, beach bags and towels along with lots of other items. I love the quality and always loved the service I received in your Albany NY store. Sad it closed. As a great customer I am requesting an $** credit for the shipping fee. Actually I just ordered an elephant snow globe. It’s great to have a lot of grandchildren and they do deserve the best and you have the best product. Thank you.
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Pottery Barn

Customer service issue
Reported by GetHuman-koshykar
Nov 25th, 2018 - 3 mons ago
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GetHuman-koshykar started working on this issue
Nov 25th, 2018 9:50pm